![]() Could you perform a ping test using the Mac Network Utility and let me know the results?.Is there any antivirus software installed on your computer?.What is the distance between the router and the printer?.Is your router dual-band enabled i.e., both 2.4GHz and 5GHz?.Are the printer and PC connected to the same network?.This could be an issue with the installed drivers or connectivity. ![]() I understand you're unable to print as the printer status shows idle on your computer. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs. ![]()
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